FAQ | Paintless Dent Repair Contractors


Can anyone join the network?
Each membership application is carefully reviewed and verified for authenticity. The network is designed specifically for the PDR industry. We welcome all PDR companies and/or technicians, regardless of experience level.

How do I use PDRcontractors.com?
Please visit this How It Works page which includes an extended video demonstration.

Is there a free membership option?
Yes, all approved applications will be listed within the private network, which is visible to other members only. This does not include visibility in the public directory.

I forgot my password, now what?
Visit the “Member Login” page at PDRcontractors.com/login. If login is unsuccessful, click the “Forgot Password” button to reset your password. Then check your email inbox (including spam folder) for a link to proceed.

How do I renew or change my membership plan?
Seasonal, Annual and Premium membership plans will automatically renew. A courtesy email reminder is sent 7 days prior to renewal, and then the credit card on file will be charged. If you’d like to upgrade your plan before the renewal date, please contact us info@pdrcontractors.com and we will prorate the additional fees to upgrade. There is no option to downgrade your membership plan, and membership fees are nonrefundable. You may select a new membership plan at the time of renewal. To request a change please contact us info@pdrcontractors.com prior to your renewal date.

How can I update my payment information?
Please contact us at info@pdrcontractors.com for any updates (new billing address, different card #, etc). We use Paypal and Braintree for payment processing services.

Can I cancel my membership?
If you wish to cancel your membership, please contact us info@pdrcontractors.com BEFORE the next renewal date. Membership fees are nonrefundable.

What boxes should I check on the Business Options page?
Check only the boxes that apply to you as a technician. These can be edited at any time, simply login to your account via app or website and make the necessary updates and click “save”. This information allows other members to search and filter technicians that meet their needs specifically. We reserve the right to remove any members who have provided false information.

Why is my business not visible in the public directory?
If you have an active paid membership, login to ensure this option is toggled on. This setting can be edited on the “Manage My Profile” page once logged in. If you are not an active member, your listing will only be visible to other members, not the general public.​

How can I edit my Permanent Business Address?
Permanent Business Addresses can only be edited by the site administrator. Email info@pdrcontractors.com to request a Permanent Business Address change.

Do I need the free mobile app?
No, but we do recommend taking advantage of this free additional feature. Members can easily update their current location and business options through the app without visiting PDRcontractors.com website.

For Premium Memberships, how long does the verification process take?
This will vary due to the amount of verification requested by each individual. Members will need to provide additional information to take advantage of general liability insurance, workers compensation, and/or an annual background check verification. Please visit the Premium Membership Explained page for more information.